Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive.
Job Details
Wage range: $23.34 – $27.58 CAD Hourly
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: CASA Calgary
Union: In-scope
Classification: Administrative Support II
FTE: 0
Status: Casual
About the Role
The Clinical Administration team supports the organization through direct and indirect assistance across clinical and business departments. The team also provides external, public-facing support to CASA patients and families through multiple avenues.
The Receptionist will:
- Develop an understanding of CASA’s programs and the associated referral processes to best support patients and their families.
- Greet patients and their families and liaise with staff to coordinate arrivals and direct families.
- Book appointments, make confirmation calls and register new patients.
- Check patients in upon arrival and update demographic data.
- Respond to incoming calls and transfer inquiries to the appropriate person and/or take accurate messages.
- Maintain a clean, safe and organized workspace.
- Perform general office administration duties such as photocopying, printing, mailing, facility opening and closing, etc.
- Assist with staff scheduling.
- Provide coverage for medical transcription service as well as Intake and Health Records when required.
Qualifications
- Two years of relevant administrative experience.
- Successful completion of medical office assistant and/or business administration program is an asset.
- Experience in a medical office setting is an asset.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Proficient in Microsoft Office software.
- High level of accuracy with data entry.
- Attention to detail and ability to prioritize.
Conditions of Employment
- A satisfactory Criminal Records Check. This would be the financial responsibility of the successful candidate.
Closing Date: September 27, 2025
Please quote the following competition number in your application materials 25-194
